Data Deletion Instructions

Who this is for

This page explains how to have your data removed from PixelHubz, whether you're a PixelHubz account user or a lead whose contact details were imported by one of our clients for conversion tracking.

If you have a PixelHubz account

Go to Settings → Profile → Delete account while logged in. This permanently removes your user account. If you're the Owner of a client and want the entire client — its leads, integrations, and other members — removed as well, email privacy@pixelhubz.com from your account's email address and we'll confirm the request and delete it within 30 days.

If you're a lead, not a PixelHubz user

If a business used PixelHubz to send your contact information to Meta, Google, or LinkedIn for conversion tracking and you'd like it deleted from our systems, email privacy@pixelhubz.com with:

• The email address or phone number that was submitted
• The business or website you interacted with, if known

We'll locate and delete the matching lead record, along with its dispatch history, within 30 days and confirm by email once it's done.

What deletion covers

Deleting a lead removes it and its dispatch history from PixelHubz's own database. It doesn't retroactively undo conversion events already sent to Meta, Google, or LinkedIn before the deletion request — those platforms hold and delete data under their own policies. To remove your information from a specific ad platform directly, use that platform's own data controls (for example, Meta's off-platform activity settings).

Contact

privacy@pixelhubz.com is the fastest way to reach us about any deletion request.